Your are here: Churchill Security Guards > Secure Call Recording
Secure Call Recording
Call recording (fully secure) is a flexible, secure and affordable recording solution whether for staff training, dispute resolution, quality assurance or monitoring of suspected staff misconduct. With instant on-line retrieval and a range of storage options, you have the power to actively learn from customer and employee calls.
Churchill Security Guards have eliminated the need to purchase any in-house call recording equipment, eradicating associated maintenance problems and costs.
Features
. No equipment outlay
. No upgrades or maintenance costs
. No delays for service provisioning
. Calls fully recorded
. Flexible storage options
. Instant retrieval and playback via web browser
. Multi site recording capability
. Central high capacity secure storage
. Suitable for inbound & outbound* applications
. Ideal for homeworkers
Benefits
. Hear exactly what has been said
. Know the verbal facts
. Information / transaction verification and back up
. Handle disputes easily and effectively
. Enhance customer service through monitored quality control
. Educate and train your staff from historical calls
. Have the evidence to protect your business and staff
. Comply with legal regulations specified by FSA for financial services and the Inland Revenue for charities
*Lines must have originated from BT
If you want more information about our Secure Call Recording;
You can call Churchill Security on to discuss any of your security requirements, or fill in an online enquiry form for a free no obligation Secure Call Recording quote
The Security Industry Authority (SIA) exist to manage the licensing of the private security industry as set out in the Private Security Act of 2001.


Churchill Security will provide well trained, SIA licensed and professional Secure Call Recording security guarding for all your Secure Call Recording requirements, whether for retail Secure Call Recording, commercial Secure Call Recording or industrial Secure Call Recording premises.